Shipping Policy
Fast, discreet, and reliable shipping across the European Union.
EU Shipping Network
Master of Complications operates strategically located warehouses within the European Union to ensure fast and reliable delivery across all EU countries.
European Union
Serving all EU countries with fast 3-8 day delivery
We currently operate exclusively within the European Union to provide the best possible service and delivery times to our EU customers.
Delivery Timeframes
European Union
- Standard Delivery: 3-8 business days
- Express Delivery: 1-2 business days (major cities)
- Free shipping: Orders over €500
Important Note
Shipping times are estimates based on typical delivery performance. Actual delivery times may vary due to customs processing, local postal delays, or other factors beyond our control.
Discreet & Secure Packaging
All orders are shipped with complete discretion to protect your privacy:
Package Features
- Plain, unmarked packaging
- Neutral return address labels
- No company branding visible
- No product information on exterior
- Tamper-evident sealing
Security Measures
- Secure internal packaging
- Moisture and temperature protection
- Professional handling protocols
- Chain of custody tracking
- Insurance coverage available
Privacy Guarantee
We understand the importance of discretion. All packages appear as regular mail with no indication of contents or company affiliation.
Tracking & Order Updates
Stay informed about your order status with our comprehensive tracking system:
Order Confirmation
Immediate email confirmation upon successful payment
Processing Updates
Notifications when your order enters fulfillment
Shipping Confirmation
Tracking information provided by our support team
Delivery Confirmation
Final notification upon successful delivery
Custom Tracking System
Our support team provides personalized tracking updates and can handle multiple tracking codes for orders with multiple packages.
Shipping Costs & Free Shipping
Free Shipping Qualification
- EU Orders: Free shipping on orders over €500
Standard Shipping Rates
* Shipping costs are calculated automatically at checkout based on your delivery address and selected shipping method.
Important Shipping Information
Customer Responsibilities
- Provide complete and accurate shipping addresses
- Ensure someone is available to receive packages
- Check local laws and regulations regarding imports
- Respond to customs inquiries if required
Delivery Limitations
- We are not responsible for packages not collected by recipients
- Returned packages due to incomplete addresses incur reshipping fees
- Customs delays are beyond our control
- Some remote areas may have extended delivery times
Address Changes
Shipping addresses can only be modified within 1 hour of order placement and before payment confirmation. After processing begins, address changes are not possible.
Questions About Shipping?
Need help with shipping options, tracking, or delivery questions? Our support team is here to assist.
Contact Support